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FAQ

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Frequently Asked Questions

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What is your Return Policy?

All sales are considered final.  However, we will accept returned products are still sealed and in it’s original packaging.  Refunds cannot be given if the returned item is found to be used, altered, or damaged.

Should I apply the serum in the morning or at night?

The answer is either or both. Our personal recommendation is to apply the serum at night while our skin heals during sleep, especially when using the Vitamin C serum as it tends to have a gritty texture.

Are your skin products really all-natural?

Hydra Select uses only “from the Earth” ingredients, with many varieties of plants and oils. This means we use absolutely no synthetic ingradients, including Parabens, Sulfates, Phtalates, Colors, GMOs, Petro Chemicals, Gluten, or Fragrances.

Why is your Vitamin C only 17% and not 20%?

We feel that this is the perfect concentration level of Vitamin C when applied the skin, reaching it’s maximum effectiveness.

Our personal studies with volunteers show that our 17% Vitamin C blend produces that common “tingle” effect while the higher concentration levels can cause mild burning and redness of the skin. Increasing the levels of Vitamin C on your skin can be counterproductive.

How long is the Shelf Life?

All of Hydra Select Skincare Products are made and manufactured on a weekly basis using only pure, natural ingredients. Our shelf life recommendation is 12 months (1 year) once you have opened the product for the first time, although it should be deemed safe for further use as long as it is stored away from direct light and in a cool, dry location.

When will I start seeing results using the serums?

Results may vary for each person using the Hyaluronic Acid and Vitamin C serums. You should start seeing changes within 2-4 weeks, for more damaged skin it may take 6-8 weeks.

Can I use Hydra Select Skincare Products if I am Pregnant?

You should always check with your physician first before using any of our skincare products while pregnant.

Why are your skin serums so affordable compared to others?

Hydra Select’s primary goal is to provide you with quality, natural ingredients. We don’t spend unnecessary time and money on full-colored packaging or celebrity spokespersons that would essentially double the price for our customers. In fact, we use recycled materials for all of our packaging! We’ll let the results speak for themselves and keep that extra money in your pocket.

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